Terms of Service

1. These terms

These terms govern your use of the Acquira website, apps and dashboard, provided by [Legal entity — pending], registered at [Address — pending]. The commercial terms for accepting payments through Acquira are set out separately in our Merchant terms. By using Acquira you agree to these terms; if you do not agree, do not use the service.

2. Your account

You are responsible for your account, for keeping credentials and API keys confidential, and for everything done under your account. Tell us promptly if you suspect any unauthorized access. You must give accurate information and keep it up to date so we can verify your business and operate the service.

3. Acceptable use

You may use Acquira only for lawful, genuine sales of your own goods and services. You must not use it for prohibited, deceptive or fraudulent activity, to process payments that are not your own, or in any way that breaches card-network rules or applicable law. We may suspend access where we reasonably believe these terms are being broken.

4. Your integration

The checkout, SDKs and related software are licensed to you, not sold. We grant you a limited, non-exclusive, non-transferable right to use them to take payments through Acquira. You agree to keep your integration reasonably current and to apply updates we mark as required for security or compliance. You may not copy, resell or reverse-engineer the software beyond what the law permits.

5. Availability

Acquira is served from the edge for speed and resilience, but we do not promise uninterrupted or error-free service. We may carry out maintenance, change features, or impose reasonable limits. Where we offer a separate service-level commitment, it will be stated in your plan or order.

6. Intellectual property

Acquira, including the platform, software, documentation, and brand, is owned by us and our licensors. These terms grant you no rights in them beyond the license described above. You keep all rights in your own content and data; you grant us only the rights needed to provide the service.

7. Liability

Nothing in these terms limits liability that cannot be limited by law, such as for fraud or death or personal injury caused by negligence. Subject to that, neither party is liable for indirect or consequential loss, and our total liability arising out of or in connection with the service is capped at the fees you paid to us in the three months before the event giving rise to the claim.

8. Changes & termination

We may update these terms from time to time; where changes are material we will give reasonable notice, and continued use after they take effect means you accept them. You may stop using Acquira and close your account at any time. We may suspend or terminate access for a serious or repeated breach, or where required by law or a card network. Terms meant to survive termination — such as liability and governing law — continue to apply.

9. Governing law

These terms are governed by the law of the jurisdiction where [Legal entity — pending] is established, and the courts of that jurisdiction have exclusive jurisdiction over any dispute. If you have any questions about these terms, contact us at hello@acquira.com.